Minimum order is $1000 (not including the freight fees) usd or 30 pieces paintings, no exceptions! Any order will be declined below $1000usd .
2) Placing
Orders
Feel free to order online and choose from over thousands painted pictures, we will paint whatever you want, the artwork will take about 15 working days or more depends on the quantity and amount you order.
3) Shipping
a. Wholesale orders are shipped by EMS(if stretched),TNT, DHL, FedEx or UPS.
b. All items are professionally packaged
and we are responsible to insure for their
full value.
c. Order from our inventory will be shipped
as soon as all the order are finished and
all the rest money is cleared, each order
will carry an e-mail conformation and
details about transit time..
d. The shipping costs online are for
paintings only, actual shipping cost for
Frames, Stretcher Bars and Stretching
Service will be quoted offline and will be
shipped from our warehouse by Fedex ground.
4) Availability
a. We provide huge selection to satisfy our customers. You may order the paintings in stock, or we could arrange the artists for the artwork, which usually takes about 15 days depends on the quantity and size.
b. Frames, Stretcher Bars and Stretching Service are available for wholesale member. (Available to approved wholesale member log-in. Need to be ordered by phone, fax, or in store, and actual shipping cost will be quoted depends on quantity and size.)
5) Quality
a. The artworks on the web site are samples only. Every artist has own style and own finishing touch, therefore we can't guarantee the paintings as the same because paintings are hand painted. However, we will arrange different levels of the experienced artists according to the quality and price.
b. All paintings are high-medium to high quality, except Standard Collection is regular quality. If you wish to order in top quality, please let us know.
c. All the paintings are 100% hand paint on canvas.
6) Return & Exchange Policy
a. We are so confident in the integrity
of our products that we offer a 100%
satisfaction guarantee for every painting we
sell to our customers. Items can be returned
in 3 days in original condition.
b. Refund will be processed within 30 days
from the purchase date of full price and
minus shipping cost and restocking fee.
Restocking fee is 15% of full price.
c. You are fully responsible for the cost of
shipping and the packing in original
condition, therefore, insure all items.
d. No exchange or return when stretched.
e. No return for regular quality paintings
(Standard Collection) and in-store ordering.
f. All return & exchange request must
notified us by e-mail within 3 days of
receiving the items.
g. We will make all efforts to achieve 100%
customer satisfaction. In any reason you
feel dissatisfy, please let us know as soon
as possible. Your feed back is very
important to us.
h. The exchange credit can not used for the
shipping charge of the exchange items.
i. There will be 15% restocking fee for
wholsale order for any return and order
cancellation if the artwork has begun.
7) Damage
We are not responsible for any damage during the shipping