Conditions of Use

Payment

www.paypal.comWe accept: Visa, Mastercard, American Express, Discover, PayPal. The security of orders placed with paintingpaint.com is our highest priority. Paypal is the vendor that will process your card and the name that will appear on your credit card bill. Paypal, an eBay company is a global leader in online payment solution with 96.2 million account members worldwide. Available in 55 countries and regions around the world, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.

Safe Shopping Gurantee

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at paintingpaint.com.

Delivery Time

Our standard processing time for all orders is approximately 7 - 21 business days. Therefore to get an accurate idea of the total delivery time for your order, take note of this simple equation: PROCESSING TIME + SHIPPING TIME = DELIVERY TIME Shipping time for international orders shipped via courier (EMS,DHL,FedEx,TNT) is 3-11 business days

International Import Duties

Our international shipping charge does not include applicable import duties or taxes that are due upon entry into the destination country. If the destination country imposes import duties and/or taxes, the customer is responsible for their payment. ( Most of the country will not charge any import tax of ART ) Important : We will mark 40 USD as a value for the Painting , All countrys customs will not accept NCV , or any marked no commercial value goods.

Packing

Prior to shipping, your order will be wrapped in light plastic and then placed in a very durable shipping tube or cardboard box packing for protection.

Mislabeling

Paintingpaint.com makes every effort to ensure the accuracy of product information. However, on occasion there may be mistakes - a painting we attribute to Monet, for example, may actually have been painted by someone else. These kind of errors are rare, and merely an unfortunate result of having a catalogue of large numbers. However, rest assured that the oil painting you order will be delivered to you, as our product codes match the images, not the product name, so if you like the look of something and order it on that basis, that is exactly what you will get.

Order Verification

Upon shipment of your order, we will forward you an electronic receipt via e-mail which will breakdown all charges and give you the total amount of your bill. If you do not receive verification, it may be your order was either not processed or that you are unable to receive emails from us (an occasional issue). Please let us know if this is the case so we can send via alternative email accounts.

Shipping Delays & Deliveries

We recommend that you wait until the end of the estimated delivery time range before you inquire with us as to your order's status. While we have the utmost faith in our shipping and delivery partners, some delays and problems can occur from time to time. Below are some solutions and answers to some of the more common problems.

Delivery Delays Below are several of the common reasons a delivery is delayed. In all these cases you will be contacted us immediately and the situation will be resolved. •Incorrect or invalid shipping address •Recipient unavailable to receive delivery •Shipment damaged/destroyed in transit •Painting not yet approved by customer